In store traffic cannot be anticipated. Large lines are inevitable. Some customers want to pay their bill while other customers want to upgrade or purchase new product and services. Some customers want both. Long lines make it difficult for customer service representatives to give great service without causing long waits. Integrating legacy back-end systems with modern self-service kiosks is onerous and integration is typically where most vendors fail. Large commercial and government organizations are looking for alternatives that enable customers to pay their bills and purchase new products and services.

The nexKiosk self-service platform automates customer interaction and increases sales and customer loyalty. Leveraging the latest in Microsoft .Net technology, nexKiosk provides the ability to quickly draw-out screen flows in order to create a robust, flexible and dependable solution. However, delivering a customer facing front-end kiosk enabling customers to pay their bills, receive real-time information about their accounts and/or purchase new products and services requires consistent branding and an effective integration solution. At Cybral, our approach, platform, tools and partnerships enable you to quickly get from the drawing board to in-store placement of a kiosk solution that meets your evolving needs and deliver a successful solution to market.

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